Welcome to my blog. I have questions about the way we work and I put my thoughts here. I hope you have a nice stay!
All tagged Workforce
“Nudge is not new; but the tools and techniques have been popularised, so the understanding is now more widespread. My concern though is with the way that nudge is talked about, and change applied in the APS. If we think about behavioural change as akin to art, then nudge is a useful brush that we’re fond of using. Unfortunately, we have become so fascinated by the brush that we have forgotten how to paint and the reason we’re painting in the first place.”
This is a shift in the way we have all been led to think about automation. Here, the effect of automation and digitisation is not defined by the nature of task but rather by talent of the individual performing it.
Automation allows talented employees to distribute their talent further to have a greater effect on performance. We also know that talented employees working together have a positive influence on the productivity of the employees they work with. The workforce effects are both dramatic and subtle.
“Culture is not about exquisitely crafted values and purpose statements, it is about how you behave. How we lead and manage change, the way we design work, and how we treat people has by far a greater impact on culture as it is experienced in the workplace, by customers, and the community.”
